Councils enforcing nowTry It Free

AI Damp Triage + Complete Compliance DashboardTurn Reports Into Legal Defence Files

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

Maintenance Software vs Compliance Platform

A closed ticket is not a compliance record. A legal defence file is.

Your maintenance tools handle repairs brilliantly. Letting Shield handles the legal compliance layer they don't cover. When councils investigate, you need more than "repair completed."

HHSRS-Grade AI Triage

Our AI grades damp reports against Category 1 standards—the same framework councils use to issue £30k fines

Legal Defence Files

Timestamped compliance certificates proving you assessed severity, issued advice, and met response deadlines

Council-Ready Audit Trail

Since 27 December 2025, councils can demand records on the spot. Your documentation is ready before they knock.

New Council Investigatory Powers Now Active

AI-Powered Damp & Mould Management

Since 27 December, councils have new investigatory powers under the Renters' Rights Act to inspect properties and demand compliance records. Damp and mould hazards can result in civil penalties up to £30,000 under the Housing Act 2004. Our AI classifies every report, tracks your response, and keeps you audit-ready.

New Renters' Rights Act investigatory powers—came into force on 27 December:

Enhanced inspection powers — councils can enter properties with 24 hours notice or a warrant
Document demands — produce compliance records from the past 12 months
Civil penalties up to £7,000 for RRA breaches, up to £30,000 under Housing Act 2004

Letting Shield Compliance Dashboard showing expired certificates, expiring soon alerts, and portfolio compliance score

How Letting Shield Protects You:

Intelligent Report Triage

AI analyses photos and descriptions to classify severity and calculate recommended response deadlines automatically.

Automated Workflows

Instant notifications, escalation alerts, and deadline tracking—all triggered automatically.

Compliance Audit Trail

Every action timestamped: reports, investigations, remediation actions, and resolutions.

Risk Dashboard

See all active cases at a glance with days remaining, status tracking, and priority flags.

Why This Matters:

A single unaddressed hazard can result in fines up to £30,000, reputational damage, and potential prosecution. Letting Shield's AI triage ensures you document every response.

Want to learn more about 27 December council powers?

Explore our compliance hub with guides, checklists, and expert insights on damp & mould enforcement.

Council Enforcement Guide

No More Spreadsheet Panics. No More Missed Deadlines.

Spreadsheets can't create the audit trail councils are looking for. Letting Shield centralises every certificate, licence, and deadline—with timestamped evidence of every action.

View All 6 Certificate Types We Track

Gas Safety Certificates

Annual renewal tracking
Automated reminders 90/60/30 days before expiry
Engineer assignment and scheduling
Tenant notification logs
Certificate storage and version history

Energy Performance Certificates (EPC)

Minimum EPC 'E' rating enforcement
Renewal tracking (valid 10 years)
EPC rating visibility on property dashboard
Alerts for properties requiring improvement

Electrical Installation Condition Reports (EICR)

5-year renewal cycle tracking
HMO-specific requirements (different intervals)
Automated expiry reminders
Fault tracking and remediation logs

Right to Rent Checks

Initial and follow-up check scheduling
Document expiry tracking (e.g., visa expiry dates)
Repeat check triggers for time-limited immigration status
Audit-ready documentation storage

HMO Licences

Mandatory and additional HMO tracking
Licence renewal reminders (typically 5 years)
Occupancy limit monitoring
Fire safety certificate integration

Deposit Protection

Scheme registration tracking (Custodial/Insured)
30-day protection deadline enforcement
Prescribed information distribution logs
Renewal notifications for insured schemes

Key Features:

Centralised compliance calendar

Multi-property dashboard view

Automated email reminders

Document version control

Expiry forecasting (12-month forward view)

Bulk upload capability

Mobile app access

Letting Shield Properties Dashboard showing property list with compliance scores, tenants, and fine exposure

Never Miss Another Deadline

Our intelligent reminder system ensures you're always ahead of compliance deadlines. Set it up once and let automation work for you.

Multi-Stage Reminders

Receive automated alerts 90, 60, and 30 days before certificates expire. Customise reminder schedules for different compliance types.

Email & SMS Notifications

Choose your preferred notification settings. Add team members to receive alerts. SMS emergency alerts for critical hazards.

Escalation Alerts

High-priority alerts for overdue items or approaching critical deadlines. Automatic escalation to managers if action isn't taken.

Try It Free — No Credit Card

Tenant Hazard Reporting Portal

Enable tenants to report damp, mould, and other hazards directly—with automatic compliance deadline tracking from the moment they submit.

Damp & Mould Reporting

Submit hazard reports with photos, AI categorisation by severity, automatic response tracking, and real-time visibility into investigation progress.

Compliance Documentation

View hazard investigation reports, access safety certificates (Gas Safe, EICR, EPC), download proof of compliance, and review remediation timelines.

Secure Communication

Timestamped messaging with letting agent, investigation update notifications, resolution confirmations, and audit-ready message logs.

Hazard Status Tracking

View all submitted hazard reports, track investigation status, see days until deadline, receive completion confirmations, and rate remediation work.

Benefits for Compliance:

100%

Timestamped audit trail of all reports

24/7

Tenants can report hazards anytime

Auto

Response tracking from the moment reports are submitted

Intelligent triage of hazard severity

Letting Shield Audit Report showing activity timeline, hazard reports, and compliance events

Audit Reports for Council Inspections

Generate comprehensive compliance reports instantly. Perfect for local authority inspections, landlord reviews, and due diligence requirements.

Council-Ready Reports

Pre-formatted reports showing all compliance certificates, hazard investigations, and remediation work. Export as PDF with your agency branding.

Historical Audit Trails

Complete timestamped records of all compliance activities. Prove due diligence with detailed action logs and communication histories.

Compliance Scoring

Portfolio-wide compliance percentage with property-level risk ratings. Identify and address gaps before inspections.

What's Included:

All current compliance certificates (Gas Safe, EICR, EPC, etc.)
Damp & mould hazard investigation records
Remediation completion records
Before and after photo evidence
Tenant communication logs
Renewal forecasts and upcoming deadlines

Seamless Integration with Your Existing Systems

Connect your Reapit CRM and eliminate double data entry forever. Two-way synchronisation keeps everything in sync automatically.

What Syncs Automatically

Properties: Addresses, types, landlord assignments
Tenancies: Start/end dates, rent amounts, tenant details
Landlords: Contact information, portfolios, preferences
Contacts: Tenants and key stakeholders
Documents: Certificates, agreements, notices (optional)

Setup Process

Connect Reapit account (OAuth authentication)

Select data to synchronise

Map custom fields (if applicable)

Initial sync (typically 15 minutes)

Ongoing automatic updates

Save 8+ hours every month*

Eliminate double data entry. Single source of truth for property data. Instant compliance visibility in Reapit.

Available on Pro and Agency plans

*Based on typical manual workflow comparison

Compliance Analytics & Risk Scoring

Know your compliance status at a glance. Identify at-risk properties, track hazard trends, and demonstrate due diligence with data-driven insights.

View Analytics Features & Export Options

Compliance Scoring

Portfolio-wide compliance percentage
Individual property risk ratings (High/Medium/Low)
Trend analysis (improving/declining compliance)
Damp & mould deadline monitoring
12-month rolling forecast of certificate renewals

Hazard Analytics

Damp and mould incident tracking by property
Average investigation response times
Remediation completion rates
Recurring hazard identification
Seasonal hazard pattern analysis

Compliance Trends

Certificate renewal success rates
Compliance improvement over time
Properties approaching deadlines
Overdue compliance items by category
Regulatory risk heat maps

Export & Share Reports

PDF Reports (branded)

Excel Spreadsheets

CSV Data Exports

Scheduled Email Delivery

API Data Access

Proactive Compliance Management

Don't wait for inspections. Use Letting Shield's compliance scoring to identify and fix issues before they become problems. Full transparency for landlords and agents.

Coming May 2026

Prepared for the Renters' Rights Act 2025

The biggest reform to UK renting since 1988. While others scramble to adapt, you'll be ready with Letting Shield's built-in compliance tools.

60% of agents cite this as their top concern*

View Key Changes Coming in the Act

No More Section 21

Track new possession grounds and notice periods

Rent Increase Limits

Once-per-year restrictions with tribunal challenges

Landlord Database

Mandatory registration tracking when it launches

Anti-Discrimination

Compliance tools for new tenant selection rules

*Source: ARLA Propertymark Survey, 2024

Why Property Professionals Choose Letting Shield

Purpose-built for UK letting compliance with features you won't find anywhere else

UK Only

Built specifically for UK letting agents

42%

Of agencies have unresolved damp/mould issues—don't be one of them

Now Active

Damp & mould enforcement has begun — get compliant today

Built for New Damp Regulations

The only platform with AI-powered hazard triage and automatic legal deadline tracking built in from day one.

Set Up in 15 Minutes

No complex onboarding. Import your properties, invite your team, and start tracking compliance immediately.

UK-Based Support

Real humans who understand UK letting law. No chatbots, no offshore call centres, no waiting days for replies.

GDPR Compliant

UK Data Hosting

256-bit Encryption

Turn Your Next Damp Report Into a Legal Defence

Try our AI triage on your next 3 damp reports. See the difference in 30 seconds. Free forever for up to 3 properties.

Try It Free — No Credit Card See Demo First

Free forever for 3 properties

No credit card needed

Set up in 15 minutes

The only platform with AI damp triage built in from day one

Chat with us

AI Damp Triage + Complete Compliance DashboardTurn Reports Into Legal Defence Files

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

GDPR Compliant

UK Data Hosting

256-bit Encryption

UK-Based Support

AI Damp Assessment

Reapit Integration

15-Minute Setup

Maintenance Software vs Compliance Platform

A closed ticket is not a compliance record. A legal defence file is.

Your maintenance tools handle repairs brilliantly. Letting Shield handles the legal compliance layer they don't cover. When councils investigate, you need more than "repair completed."

HHSRS-Grade AI Triage

Our AI grades damp reports against Category 1 standards—the same framework councils use to issue £30k fines

Legal Defence Files

Timestamped compliance certificates proving you assessed severity, issued advice, and met response deadlines

Council-Ready Audit Trail

Since 27 December 2025, councils can demand records on the spot. Your documentation is ready before they knock.

New Council Investigatory Powers Now Active

AI-Powered Damp & Mould Management

New Renters' Rights Act investigatory powers—came into force on 27 December:

Enhanced inspection powers — councils can enter properties with 24 hours notice or a warrant
Document demands — produce compliance records from the past 12 months
Civil penalties up to £7,000 for RRA breaches, up to £30,000 under Housing Act 2004

How Letting Shield Protects You:

Intelligent Report Triage

AI analyses photos and descriptions to classify severity and calculate recommended response deadlines automatically.

Automated Workflows

Instant notifications, escalation alerts, and deadline tracking—all triggered automatically.

Compliance Audit Trail

Every action timestamped: reports, investigations, remediation actions, and resolutions.

Risk Dashboard

See all active cases at a glance with days remaining, status tracking, and priority flags.

Why This Matters:

A single unaddressed hazard can result in fines up to £30,000, reputational damage, and potential prosecution. Letting Shield's AI triage ensures you document every response.

Want to learn more about 27 December council powers?

Explore our compliance hub with guides, checklists, and expert insights on damp & mould enforcement.

Council Enforcement Guide

No More Spreadsheet Panics. No More Missed Deadlines.

Spreadsheets can't create the audit trail councils are looking for. Letting Shield centralises every certificate, licence, and deadline—with timestamped evidence of every action.

View All 6 Certificate Types We Track

Gas Safety Certificates

Annual renewal tracking
Automated reminders 90/60/30 days before expiry
Engineer assignment and scheduling
Tenant notification logs
Certificate storage and version history

Energy Performance Certificates (EPC)

Minimum EPC 'E' rating enforcement
Renewal tracking (valid 10 years)
EPC rating visibility on property dashboard
Alerts for properties requiring improvement

Electrical Installation Condition Reports (EICR)

5-year renewal cycle tracking
HMO-specific requirements (different intervals)
Automated expiry reminders
Fault tracking and remediation logs

Right to Rent Checks

Initial and follow-up check scheduling
Document expiry tracking (e.g., visa expiry dates)
Repeat check triggers for time-limited immigration status
Audit-ready documentation storage

HMO Licences

Mandatory and additional HMO tracking
Licence renewal reminders (typically 5 years)
Occupancy limit monitoring
Fire safety certificate integration

Deposit Protection

Scheme registration tracking (Custodial/Insured)
30-day protection deadline enforcement
Prescribed information distribution logs
Renewal notifications for insured schemes

Key Features:

Centralised compliance calendar

Multi-property dashboard view

Automated email reminders

Document version control

Expiry forecasting (12-month forward view)

Bulk upload capability

Mobile app access

Never Miss Another Deadline

Our intelligent reminder system ensures you're always ahead of compliance deadlines. Set it up once and let automation work for you.

Multi-Stage Reminders

Receive automated alerts 90, 60, and 30 days before certificates expire. Customise reminder schedules for different compliance types.

Email & SMS Notifications

Choose your preferred notification settings. Add team members to receive alerts. SMS emergency alerts for critical hazards.

Escalation Alerts

High-priority alerts for overdue items or approaching critical deadlines. Automatic escalation to managers if action isn't taken.

Try It Free — No Credit Card

Tenant Hazard Reporting Portal

Enable tenants to report damp, mould, and other hazards directly—with automatic compliance deadline tracking from the moment they submit.

Damp & Mould Reporting

Submit hazard reports with photos, AI categorisation by severity, automatic response tracking, and real-time visibility into investigation progress.

Compliance Documentation

View hazard investigation reports, access safety certificates (Gas Safe, EICR, EPC), download proof of compliance, and review remediation timelines.

Secure Communication

Timestamped messaging with letting agent, investigation update notifications, resolution confirmations, and audit-ready message logs.

Hazard Status Tracking

View all submitted hazard reports, track investigation status, see days until deadline, receive completion confirmations, and rate remediation work.

Benefits for Compliance:

100%

Timestamped audit trail of all reports

24/7

Tenants can report hazards anytime

Auto

Response tracking from the moment reports are submitted

Intelligent triage of hazard severity

Audit Reports for Council Inspections

Generate comprehensive compliance reports instantly. Perfect for local authority inspections, landlord reviews, and due diligence requirements.

Council-Ready Reports

Pre-formatted reports showing all compliance certificates, hazard investigations, and remediation work. Export as PDF with your agency branding.

Historical Audit Trails

Complete timestamped records of all compliance activities. Prove due diligence with detailed action logs and communication histories.

Compliance Scoring

Portfolio-wide compliance percentage with property-level risk ratings. Identify and address gaps before inspections.

What's Included:

All current compliance certificates (Gas Safe, EICR, EPC, etc.)
Damp & mould hazard investigation records
Remediation completion records
Before and after photo evidence
Tenant communication logs
Renewal forecasts and upcoming deadlines

Seamless Integration with Your Existing Systems

Connect your Reapit CRM and eliminate double data entry forever. Two-way synchronisation keeps everything in sync automatically.

What Syncs Automatically

Properties: Addresses, types, landlord assignments
Tenancies: Start/end dates, rent amounts, tenant details
Landlords: Contact information, portfolios, preferences
Contacts: Tenants and key stakeholders
Documents: Certificates, agreements, notices (optional)

Setup Process

Connect Reapit account (OAuth authentication)

Select data to synchronise

Map custom fields (if applicable)

Initial sync (typically 15 minutes)

Ongoing automatic updates

Save 8+ hours every month*

Eliminate double data entry. Single source of truth for property data. Instant compliance visibility in Reapit.

Available on Pro and Agency plans

*Based on typical manual workflow comparison

Compliance Analytics & Risk Scoring

Know your compliance status at a glance. Identify at-risk properties, track hazard trends, and demonstrate due diligence with data-driven insights.

View Analytics Features & Export Options

Compliance Scoring

Portfolio-wide compliance percentage
Individual property risk ratings (High/Medium/Low)
Trend analysis (improving/declining compliance)
Damp & mould deadline monitoring
12-month rolling forecast of certificate renewals

Hazard Analytics

Damp and mould incident tracking by property
Average investigation response times
Remediation completion rates
Recurring hazard identification
Seasonal hazard pattern analysis

Compliance Trends

Certificate renewal success rates
Compliance improvement over time
Properties approaching deadlines
Overdue compliance items by category
Regulatory risk heat maps

Export & Share Reports

PDF Reports (branded)

Excel Spreadsheets

CSV Data Exports

Scheduled Email Delivery

API Data Access

Proactive Compliance Management

Don't wait for inspections. Use Letting Shield's compliance scoring to identify and fix issues before they become problems. Full transparency for landlords and agents.

Coming May 2026

Prepared for the Renters' Rights Act 2025

The biggest reform to UK renting since 1988. While others scramble to adapt, you'll be ready with Letting Shield's built-in compliance tools.

60% of agents cite this as their top concern*

View Key Changes Coming in the Act

No More Section 21

Track new possession grounds and notice periods

Rent Increase Limits

Once-per-year restrictions with tribunal challenges

Landlord Database

Mandatory registration tracking when it launches

Anti-Discrimination

Compliance tools for new tenant selection rules

*Source: ARLA Propertymark Survey, 2024

Why Property Professionals Choose Letting Shield

Purpose-built for UK letting compliance with features you won't find anywhere else

UK Only

Built specifically for UK letting agents

42%

Of agencies have unresolved damp/mould issues—don't be one of them

Now Active

Damp & mould enforcement has begun — get compliant today

Built for New Damp Regulations

The only platform with AI-powered hazard triage and automatic legal deadline tracking built in from day one.

Set Up in 15 Minutes

No complex onboarding. Import your properties, invite your team, and start tracking compliance immediately.

UK-Based Support

Real humans who understand UK letting law. No chatbots, no offshore call centres, no waiting days for replies.

GDPR Compliant

UK Data Hosting

256-bit Encryption

Turn Your Next Damp Report Into a Legal Defence

Try our AI triage on your next 3 damp reports. See the difference in 30 seconds. Free forever for up to 3 properties.

Try It Free — No Credit Card See Demo First

Free forever for 3 properties

No credit card needed

Set up in 15 minutes

The only platform with AI damp triage built in from day one